top of page

FAQ

How do I place an order?

You can place an order through this website, by email: palmbeachcheesegirl@gmail.com, direct message on our Instagram page: instagram.com/palmbeachcheesegirl or by direct message on our Facebook page: facebook.com/palmbeachcheesegirl/

 
Payment and Shipping

 

We take payment via Venmo, Zelle, & Credit Card. 

We are no longer accepting cash unless discussed otherwise.

PAYMENT USERNAMES:

Venmo - blakemorrin

Zelle - 5616321424

Currently, we are only selling & delivering locally. We offer $5 delivery within a 20 mile radius. If you're outside of our range, there will be an added delivery fee.

 
Customizations & Requests

 

We cater to food allergies and all other dietary restrictions (Gluten Free, Vegetarian, Kosher style, etc.) to ensure you get your perfect board!

Ours boards range in style & size and can be customized to your wants and needs! Certain requests may incur additional fees. While we want to do everything we can to make your experience perfect, with requests, some items may depend on season, availability & price.

If you would like your charcuterie served on a board that you can keep, please request check the "reusable board" box at checkout. 

Refunds

Payment is refundable up until 48 hours out from your delivery time.

Transactions are nonrefundable within 48 hours. If you choose to cancel, you may send your confirmation to a friend or family member and they can accept your delivery. 

Accepting Deliveries

If you're not home during your scheduled delivery time to accept delivery, we will NOT be able to leave your delivery outside. Please make note to be available to accept delivery during your delivery window or your order will not be delivered. If we need to re-deliver, additional fees will occur. 

NO SAME DAY ORDERS UNLESS VERBAL OR WRITTEN APPROVAL 
bottom of page